Support
Customer satisfaction is the top priority of
our customer service and support. We answer all enquiries promptly
by:
Hotline: +90 224 3222885
E-mail : info@ravida.net
In order to speed up communications, we would like to mention a
few details as following:
- Technical questions
For support on understanding or building model of practical welding problems,
please attach a sketch drawing of the welding setup to help us quickly suggest a solution.
- Material data
For support on adding new materials into the material database,
please provide the material code, chemical composition and
mechanical properties
(yield and tensile strengths, elongation at break) of the material.
- Simulation problems
For support on welding simulations, please attach the input data file (*.dat)
for SORPAS® 2D or the two input data files (*.dat and *.i3d) for
SORPAS® 3D.
|
